Refund Policy

Generic Refund Policy Template for Physical Products

Thanks for purchasing our products at http://www.elsecarpet.com operated by Else Carpet

In order to be eligible for a refund, you have to return the product within 15 calendar days of

your purchase. The product must be in the same condition that you receive it and undamaged in

any way.

After we receive your item, our team of professionals will inspect it and process your refund. The

money will be refunded to the original payment method you’ve used during the purchase. For

credit card payments it may take 5 to 10 business days for a refund to show up on your credit

card statement.

If the product is damaged in any way, or you have initiated the return after 15 calendar days

have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support

team.